Restaurant Operations Lead

Efficientapply; Tustin (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Jack in the Box is seeking a Restaurant Manager to oversee daily operations in conjunction with or in the absence of the Restaurant Manager. You will drive service excellence, food quality, and brand standards while managing costs and compliance.

You will recruit, train, and coach team members, ensure scheduling and training are effective, and maintain a positive, safe, and welcoming environment for guests and staff. Strong leadership and communication are essential to succeed in this role.

Qualifications

• High School Diploma or GED required; an associate or bachelor’s degree is preferred.
• Experience: 1+ years as Shift Leader or 1 year as Assistant Manager in a customer service environment; must be 100% certified in all workstations.
• Must be able to read, write and speak English; strong interpersonal and analytical skills; solid math basics and planning ability.

Responsibilities

• Manage daily restaurant operations in absence of Restaurant Manager; ensure Service Profit Chain execution and Brand Promise.
• Train, develop, and evaluate staff; monitor staffing; ensure compliance with labor laws and company policies.
• Review operational data and quality/safety metrics; implement action plans to improve guest experience and profitability.

Skills

Leadership

Staff training

Communication

Interpersonal skills

English proficiency

Education

High School Diploma/GED

Associate or Bachelor’s preferred

Job description

Jack in the Box is seeking a Restaurant Manager to oversee daily operations in conjunction with or in the absence of the Restaurant Manager. You will drive service excellence, food quality, and brand standards while managing costs and compliance.

You will recruit, train, and coach team members, ensure scheduling and training are effective, and maintain a positive, safe, and welcoming environment for guests and staff. Strong leadership and communication are essential to succeed in this role.