Restaurant Operations Lead - Manager II

HMSHost International; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

HMSHost seeks a Manager II to assist Branch management in tactically executing complex QSR or Casual Dine operations, ensuring the restaurant is clean, ready for business, staffed, and operates to high standards.

The role involves supervising day-to-day activities of associates, managing openings/closings, scheduling, adherence to AB policies, safety, and health guidelines, and maintaining equipment and cash handling procedures in line with HMSHost policies.

Qualifications

• Ability to work shifts during opening, during busy day parts, and during closing shifts.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Responsibilities

• Completes opening, daily and closing procedures/checklists.
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Shift flexibility

HACCP compliance

People management

Job description

HMSHost seeks a Manager II to assist Branch management in tactically executing complex QSR or Casual Dine operations, ensuring the restaurant is clean, ready for business, staffed, and operates to high standards.

The role involves supervising day-to-day activities of associates, managing openings/closings, scheduling, adherence to AB policies, safety, and health guidelines, and maintaining equipment and cash handling procedures in line with HMSHost policies.