First-Line Team Leader — Guest Experience

Jack-in-the-Box; Roseburg (OR); On-site; USD 36,000 - 46,000; Full time

Job summary

Jack-in-the-Box is seeking a first-line operational supervisor in Roseburg, Oregon. You will train and lead team members to consistently deliver an exceptional guest experience, ensuring great tasting food, and adherence to all Jack in the Box procedures, systems and standards.

The role emphasizes supervising staff, maintaining quality, and meeting 20/20 guest expectations while upholding safety and integrity across daily operations.

Qualifications

• Must be at least 18 years old and complete Team Leader training classes.
• ServSafe certification may be required in certain states.
• Experience: 6 months at Jack in the Box with 100% workstation certification for internal promotions, or 1 year supervisory experience in food service or retail.

Responsibilities

• Train and lead team members to deliver an exceptional guest experience.
• Ensure great tasting/quality food and execution of 20/20 guest expectations.
• Ensure compliance with all JIB procedures, systems and standards.
• Maintain strong organization and planning to support daily operations.

Skills

Team leadership

Interpersonal skills

Analytical skills

Organization & planning

Initiative

Integrity

English proficiency

Job description

Jack-in-the-Box is seeking a first-line operational supervisor in Roseburg, Oregon. You will train and lead team members to consistently deliver an exceptional guest experience, ensuring great tasting food, and adherence to all Jack in the Box procedures, systems and standards.

The role emphasizes supervising staff, maintaining quality, and meeting 20/20 guest expectations while upholding safety and integrity across daily operations.