Restaurant Operations Lead for Guest Experience & Profit

Efficientapply; Monrovia (CA); On-site; USD 65,000 - 100,000; Full time

Job summary

Jack in the Box in Monrovia, CA seeks a Restaurant Operations Leader to manage daily restaurant performance in the absence of the Restaurant Manager. You will drive internal and external service excellence, training, and staffing while upholding brand standards and safety requirements.

Responsibilities include leading a team to deliver great guest experiences, maintaining food quality and cleanliness, and partnering to improve sales and profitability through the Service Profit Chain.

Qualifications

• High school diploma or GED required; advanced degree preferred where stated.
• Experience leading restaurant teams and managing guest service standards.
• Knowledge of labor laws and regulatory requirements in food service.

Responsibilities

• Internal service: recruit, train, develop and evaluate employees; manage staffing and training.
• External service: ensure exceptional guest experience, food quality, and cleanliness.
• Profit focus: analyze operations data to drive sales and profitability; monitor costs.

Skills

Staff development

Guest service

Food quality

Leadership

Training

Education

High School Diploma / GED

Associate's or Bachelor's degree preferred

Job description

Jack in the Box in Monrovia, CA seeks a Restaurant Operations Leader to manage daily restaurant performance in the absence of the Restaurant Manager. You will drive internal and external service excellence, training, and staffing while upholding brand standards and safety requirements.

Responsibilities include leading a team to deliver great guest experiences, maintaining food quality and cleanliness, and partnering to improve sales and profitability through the Service Profit Chain.