Restaurant Operations Lead | Guest Experience & Profit

Efficientapply; Carrollton (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Jack in the Box, Inc. in Carrollton, TX is seeking a Restaurant Operations Lead to supervise daily restaurant activities, support the Restaurant Manager, and ensure alignment with SPC and Brand Promise. The role emphasizes internal and external service, staff development, and driving sales and profitability.

The successful candidate will train and evaluate employees, comply with labor laws, uphold food safety standards, and act as a role model for guest service and brand values.

Qualifications

• Education requirement and preferred degree details.
• Experience as a Shift Leader or Assistant Manager is valued.
• Knowledge of English proficiency and math concepts is needed.

Responsibilities

• Recruit, train, develop, and evaluate restaurant staff; monitor staffing and ensure coverage.
• Ensure exceptional guest service and food quality; address guest concerns professionally.
• Analyze operations with management tools to improve sales, profits, and compliance.

Skills

Staff development

Guest service

Operations management

Leadership

Training

Education

High School Diploma

Associate or Bachelor's degree preferred

Job description

Jack in the Box, Inc. in Carrollton, TX is seeking a Restaurant Operations Lead to supervise daily restaurant activities, support the Restaurant Manager, and ensure alignment with SPC and Brand Promise. The role emphasizes internal and external service, staff development, and driving sales and profitability.

The successful candidate will train and evaluate employees, comply with labor laws, uphold food safety standards, and act as a role model for guest service and brand values.