Restaurant Operations Lead: Guest Experience & Growth

Efficientapply; Costa Mesa (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jack in the Box in Costa Mesa, CA seeks an experienced Restaurant Manager to lead daily operations, oversee guest experience, train staff, and ensure compliance with brand standards. You will work with the Restaurant Manager to drive sales and profit while maintaining safe, clean, and welcoming dining spaces.

Candidates should have strong leadership, knowledge of food safety, scheduling, budgeting, and customer service.

Qualifications

• Education: High School Diploma or GED required; advanced degree preferred.
• Experience: Minimum 1+ year as Shift Leader or 3+ years as Assistant Manager with P&L responsibility.

Responsibilities

• Lead daily restaurant operations and guest experience to meet Brand Promise and Service Profit Chain objectives.
• Recruit, train, develop, and evaluate team members; monitor staffing and labor costs.
• Use management information tools to analyze performance and drive sales and profitability.

Skills

Staff leadership

Training & development

Guest service excellence

Food safety knowledge

Regulatory compliance

Communication skills

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Job description

Jack in the Box in Costa Mesa, CA seeks an experienced Restaurant Manager to lead daily operations, oversee guest experience, train staff, and ensure compliance with brand standards. You will work with the Restaurant Manager to drive sales and profit while maintaining safe, clean, and welcoming dining spaces.

Candidates should have strong leadership, knowledge of food safety, scheduling, budgeting, and customer service.