Restaurant Operations Lead & Customer Service Coach

032943-Beaverton,OR; Beaverton (OR); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Beaverton Restaurant Group is seeking an Assistant General Manager to help operate the restaurant profitably under company policies. The role focuses on cost control, customer service, appearance, sales growth, and staff development.

The candidate will train and coach staff, monitor cash handling, ensure health and safety standards, and support hiring and performance management to maximize profits.

Qualifikationen

• High school diploma or GED; some college preferred.
• Minimum of 1-year supervisory experience.
• Understanding of P&L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years of age.
• Must be Serve Safe certified.

Aufgaben

• Work the front counter to ensure quality service and communicate with customers; train and coach employees.
• Assist in maintaining sales levels and utilize local store marketing.
• Manage restaurant cash control by making daily bank deposits and follow cash handling procedures.
• Ensure safety and health compliance; report incidents to Risk Management and maintain a safe work environment.
• Assist in hiring and developing team members; document disciplinary actions as needed.
• Perform management and administrative tasks assigned by the Restaurant General Manager.
• Conduct regular walks of the operation to ensure inventory and procedures are followed.
• Use preventive maintenance to ensure buildings and equipment are in good repair.
• Attend meetings for planning, training, and policy reviews as scheduled.

Kenntnisse

Customer service

Communication skills

Supervisory experience

Basic math

P&L understanding

Cash handling

Team development

Training and coaching

Safety compliance

Serve Safe certified

Ausbildung

High school diploma or GED

Some college preferred

Tools

POS system

Microsoft Excel

Jobbeschreibung

Beaverton Restaurant Group is seeking an Assistant General Manager to help operate the restaurant profitably under company policies. The role focuses on cost control, customer service, appearance, sales growth, and staff development.

The candidate will train and coach staff, monitor cash handling, ensure health and safety standards, and support hiring and performance management to maximize profits.