Restaurant Ops Lead: Guest Experience & Profit Growth

032937-Portland,OR; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

032937-Portland,OR is seeking an Assistant General Manager to help run the restaurant in accordance with company policies, focusing on profitability, customer service, and staff development.

The role requires at least 1 year of supervisory experience, understanding of P&L, strong math and communication skills, and Serve Safe certification. Expect responsibility for front counter service and rotation of tasks to maintain quality and compliance.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 1 year of supervisory experience.
• Understanding of P&L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years old.
• Must be Serve Safe certified.

Responsibilities

• Assist the Restaurant Manager in profitably operating the restaurant according to company policies and procedures.
• Effectively train and coach employees to provide courteous service and handle complaints.
• Assist in maintaining sales levels and utilize local store marketing.
• Manage cash control and deposits daily following company procedures.
• Ensure health and safety standards and a clean, professional restaurant image.

Skills

Customer service

Communication skills

Basic computer skills

Math skills

Education

High school diploma or GED

Some college

Tools

Order processing systems

Job description

032937-Portland,OR is seeking an Assistant General Manager to help run the restaurant in accordance with company policies, focusing on profitability, customer service, and staff development.

The role requires at least 1 year of supervisory experience, understanding of P&L, strong math and communication skills, and Serve Safe certification. Expect responsibility for front counter service and rotation of tasks to maintain quality and compliance.