Restaurant Operations Lead

Universal Store; Anderson (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Universal Store is seeking a supervisor to direct restaurant operations at the Anderson, IN unit. You will oversee daily duties, ensure food safety, manage inventories, and coordinate staff to deliver quality guest experiences.

Responsibilities include achieving budgeted profits, training employees, maintaining SOP adherence, and completing reports. Strong English communication and valid driver’s license required.

Qualifications

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of guests or restraint employees.

Responsibilities

• Directs the operation unit by performing the following duties.
• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current SOP and operations plan.
• Comply with federal, state, and local regulations which are applicable to assigned unit.
• Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.
• Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.
• Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.
• Ensure security practices as defined by the SOP.
• Assist in the completion of all required reports and paperwork.
• Perform other duties as assigned.

Skills

English proficiency

Math skills

Reasoning

Driver's license

IHOP training

Education

High school diploma or GED and 2-4 years related experience

Job description

Universal Store is seeking a supervisor to direct restaurant operations at the Anderson, IN unit. You will oversee daily duties, ensure food safety, manage inventories, and coordinate staff to deliver quality guest experiences.

Responsibilities include achieving budgeted profits, training employees, maintaining SOP adherence, and completing reports. Strong English communication and valid driver’s license required.