Restaurant Operations & Growth Lead

032949-Portland,OR; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

N/A is seeking an Assistant General Manager to help run the restaurant operations on site. The role focuses on cost control, customer service, and staff development, with duties spanning daily cash handling, staff coaching, inventory checks, and adherence to health and safety standards.

The ideal candidate will have at least one year of supervisory experience, strong math and accounting skills, and a Serve Safe certification, supporting a high-quality guest experience and efficient store

Qualifications

• Minimum 1 year of supervisory experience.
• Understanding of P&L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years old.
• Must be Serve Safe certified.

Responsibilities

• Assist the Restaurant Manager in profitably operating the restaurant per company policies and procedures.
• Work front counter to ensure quality service; check product quality and communicate with customers; train and coach employees for courteous service and handling complaints.
• Assist in maintaining sales levels and utilize local store marketing.
• Manage restaurant cash control by making daily bank deposits and follow Cash Handling Procedures.
• Ensure accidents/incidents are reported to Risk Management; maintain a safe work environment; target high Health Department ratings and professional appearance.
• Assist in hiring and developing team members; document corrective actions as needed.
• Perform management and administrative responsibilities assigned by the Restaurant General Manager.
• Conduct frequent checks to ensure ingredients and supplies are in place and functional.
• Utilize preventive maintenance for buildings/equipment; participate in planning and training meetings.
• Attend special meetings with the Restaurant General Manager or Area Coach to review operations and policies.

Skills

Supervisory experience

P&L understanding

Math & accounting

Customer service

Communication

Order processing systems

Basic computer skills

Age requirement 18+

Serve Safe certified

Education

High school diploma or GED

Job description

N/A is seeking an Assistant General Manager to help run the restaurant operations on site. The role focuses on cost control, customer service, and staff development, with duties spanning daily cash handling, staff coaching, inventory checks, and adherence to health and safety standards.

The ideal candidate will have at least one year of supervisory experience, strong math and accounting skills, and a Serve Safe certification, supporting a high-quality guest experience and efficient store