Restaurant Manager: Lead Teams & Elevate Guest Experience

Jobtome; Milwaukee (WI); On-site; USD 46,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行,电子

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring exceptional guest service and team performance. You will train staff, motivate the team, and demonstrate leadership focused on coaching and excellence.

You will also develop community promotion plans and ensure strict sanitation and safety standards are met, while managing a high-pace team in a friendly, inclusive environment.

Qualifications

• 2-3 years of restaurant management experience in a high-volume setting.
• Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Staff training

Operations

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring exceptional guest service and team performance. You will train staff, motivate the team, and demonstrate leadership focused on coaching and excellence.

You will also develop community promotion plans and ensure strict sanitation and safety standards are met, while managing a high-pace team in a friendly, inclusive environment.