Restaurant Manager: Lead Teams & Elevate Guest Experience

Shake Shack; Town of Rye (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Paid time off

Parental leave

Employee assistance

Commuter benefits

Flexible spending accounts

Growth opportunities

Job summary

Shake Shack in Rye, NY is seeking a Restaurant Manager to lead daily operations, train staff, and deliver outstanding hospitality. You will coach teams to achieve service excellence, manage guest satisfaction, and ensure compliance with safety and sanitation standards.

The role requires 2–3 years of management experience in a fast-paced setting and a solid understanding of restaurant operations and finances. Join a brand that values growth, team culture, and community engagement.

Qualifications

• 2–3 years of restaurant management experience in a high-volume setting.
• Working knowledge of restaurant operations, including personnel management, food planning, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team to provide highest level of hospitality.
• Demonstrate leadership with coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Team motivation

Job description

Shake Shack in Rye, NY is seeking a Restaurant Manager to lead daily operations, train staff, and deliver outstanding hospitality. You will coach teams to achieve service excellence, manage guest satisfaction, and ensure compliance with safety and sanitation standards.

The role requires 2–3 years of management experience in a fast-paced setting and a solid understanding of restaurant operations and finances. Join a brand that values growth, team culture, and community engagement.