Restaurant Manager: Lead, Coach & Delight Guests

Shake Shack; Port (OK); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Corporate discounts

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations, ensuring superior guest service and leading a high-performing team in a fast-paced setting.

You will train staff, coach for excellence, and develop plans to promote the brand in the local community while maintaining strict sanitation and safety standards.

This role offers growth opportunities, competitive compensation, and a welcoming, inclusive culture that values teammates and ownership of guest experiences.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Staff management

Leadership

Training

Guest service

Education

Food handler certification

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations, ensuring superior guest service and leading a high-performing team in a fast-paced setting.

You will train staff, coach for excellence, and develop plans to promote the brand in the local community while maintaining strict sanitation and safety standards.

This role offers growth opportunities, competitive compensation, and a welcoming, inclusive culture that values teammates and ownership of guest experiences.