Restaurant Manager — Lead Service & Guest Experience

Lettuce Entertain You; Washington (District of Columbia); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Medical Insurance

Dental & Vision Insurance

Life, Accident Protection

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program

Job summary

Lettuce Entertain You is hiring a Restaurant Manager in Washington, DC. We seek a candidate with 2+ years of high-volume, full-service restaurant leadership to oversee daily operations and guide front-of-house teams.

Join a culture of caring and drive guest satisfaction while partnering with the GM to manage costs and sales growth across multiple sites. Competitive benefits accompany this role with a focus on leadership and guest experience.

Qualifications

• 2+ years of restaurant management experience.
• Skilled in developing guest rapport.
• Skilled in leading teams.

Responsibilities

• Run shifts and lead and direct the daily operations of a restaurant.
• Lead pre-shift meetings and participate in line, temperature and cooler checks; oversee all closing manager duties including counting down the safe, reviewing labor sheets and preparing nightly numbers email.
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience.
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
• Respond immediately and effectively to guest and employee needs and feedback.
• Assist GM in managing costs, driving sales and growing the business in support of financial goals.
• Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed.
• Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.
• Model and promote teamwork across all teams.
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed.
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up 50 pounds.

Skills

Restaurant management

Guest rapport

Team leadership

Job description

Lettuce Entertain You is hiring a Restaurant Manager in Washington, DC. We seek a candidate with 2+ years of high-volume, full-service restaurant leadership to oversee daily operations and guide front-of-house teams.

Join a culture of caring and drive guest satisfaction while partnering with the GM to manage costs and sales growth across multiple sites. Competitive benefits accompany this role with a focus on leadership and guest experience.