Restaurant Operations Lead: Service, People & Growth

MissionHires; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

MissionHires is seeking an Assistant General Manager in Washington, DC. The role supports the General Manager with hiring, training, and performance management while fostering a positive team culture and ensuring high food safety standards. The AGM will play a vital role in customer satisfaction and shop profitability.

Ideal candidates will have a minimum of 2 years' experience in a similar role and a passion for delivering excellent service. This position allows for growth in a dynamic and fast-paced environment.

Qualifications

• Minimum of 2 years of experience as a Restaurant Assistant General Manager.
• Confident in using tools and data to drive results.
• Ability to inspire and motivate teams.

Responsibilities

• Support GM with hiring, training, and performance management.
• Ensure compliance with standards and training.
• Deliver consistent customer service excellence.
• Maintain Food Safety and Health & Safety standards.

Skills

Team leadership

Performance management

Customer service excellence

Food safety knowledge

Financial management

Education

Advanced education preferred

Job description

MissionHires is seeking an Assistant General Manager in Washington, DC. The role supports the General Manager with hiring, training, and performance management while fostering a positive team culture and ensuring high food safety standards. The AGM will play a vital role in customer satisfaction and shop profitability.

Ideal candidates will have a minimum of 2 years' experience in a similar role and a passion for delivering excellent service. This position allows for growth in a dynamic and fast-paced environment.