Restaurant Manager: Lead Ops, Guest Experience & Growth

Quality Brand Group / Dunkin; Phoenix (AZ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

QUALITY BRAND GROUP LLC is seeking a Restaurant Manager to oversee daily store operations, lead a team, and drive profitability while delivering a memorable guest experience. You will be responsible for recruiting, training, and supervising staff, ensuring quality service and cleanliness, and managing costs and sales targets.

The role requires strong leadership, a focus on guest satisfaction, and the ability to lift up to 50 pounds and operate standard restaurant equipment.

Qualifications

• Must fluently speak/read English.
• Restaurant, retail, or supervisory experience required.
• Ability to focus on guest needs and deliver results.
• Strong problem solving and decision-making skills.
• Able to lift 30–50 pounds and operate standard restaurant equipment.

Responsibilities

• Oversee recruitment and development of store team members.
• Ensure adherence to operational standards of service and cleanliness.
• Manage store P&L and profitability goals.
• Lead shifts and guest experience; coach and manage staff performance.
• Communicate effectively and foster teamwork to achieve targets.

Skills

English fluency

Math & writing

Restaurant supervisory experience

Guest focus

Results driven

Problem solving

Team building

Physical fitness

Job description

QUALITY BRAND GROUP LLC is seeking a Restaurant Manager to oversee daily store operations, lead a team, and drive profitability while delivering a memorable guest experience. You will be responsible for recruiting, training, and supervising staff, ensuring quality service and cleanliness, and managing costs and sales targets.

The role requires strong leadership, a focus on guest satisfaction, and the ability to lift up to 50 pounds and operate standard restaurant equipment.