Restaurant Operations Manager: Lead Service & Growth

High 5 Hospitality; Town of Middletown (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Discounted meals

Tuition Reimbursement

Benefits - Medical, Dental, Vision, 4

Paid Time Off

Values-based leadership

Job summary

High 5 Hospitality is looking for a Restaurant Manager to oversee daily restaurant operations, lead staff, and ensure exceptional dining experiences. You will manage budgets, control costs, and uphold health, safety, and quality standards across brands.

The role requires strong leadership, customer-service excellence, and financial acumen to drive profitability while delivering consistent, high-quality service to guests.

Qualifications

• 3-5 years of experience in restaurant management.
• Food handlers and alcohol dispensing certifications.
• Valid driver’s license and clean criminal history.
• Knowledge of labor laws, health codes, safe food handling and sanitation.

Responsibilities

• Oversee daily operations and supervise staff to ensure smooth service.
• Ensure customer satisfaction by addressing needs and resolving issues.
• Hire, train, schedule, and supervise restaurant staff.
• Oversee inventory, budgeting, and cost control.
• Ensure compliance with health, safety, and liquor regulations.
• Monitor food quality, presentation, and tenure of service.
• Analyze sales data and implement strategies to meet financial goals.
• Collaborate with marketing on promotions and loyalty programs.

Skills

Leadership

Customer service

Organizational skills

Financial acumen

Time management

Problem solving

Health & safety knowledge

Education

Food handlers certification

Alcohol dispensing certification

Valid driver’s license

Criminal history satisfactory

Job description

High 5 Hospitality is looking for a Restaurant Manager to oversee daily restaurant operations, lead staff, and ensure exceptional dining experiences. You will manage budgets, control costs, and uphold health, safety, and quality standards across brands.

The role requires strong leadership, customer-service excellence, and financial acumen to drive profitability while delivering consistent, high-quality service to guests.