Restaurant Manager — Lead Guest Experience & Growth

Dunkin' Donuts Incorporated; Phoenix (AZ); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision

Job summary

Quality Brand Group LLC, a multi-store Dunkin' franchisee, seeks a Restaurant Manager to recruit and develop team members, drive guest satisfaction, and manage store P&L while ensuring quality service and cleanliness. You will lead operations to achieve sales and profitability goals in a fast-paced environment.

The role requires fluent English, prior supervisory experience in food service, and the ability to mentor shifts, uphold food safety, and coach staff to deliver a memorable guest

Qualifications

• Fluent English speaking and reading is required.
• Experience in food service or hospitality supervisory roles.
• Strong leadership and teamwork abilities.
• Ability to manage daily operations and guest experience.
• Basic financial acumen including cost control and profitability.

Responsibilities

• Recruit, train, and develop store team members.
• Ensure quality service and cleanliness according to standards.
• Manage store operations to meet sales and profitability goals.
• Lead shifts and supervise staff to deliver a great guest experience.
• Counsel, coach, and develop team members for performance.

Skills

Fluent English

Leadership

Customer service

Operations management

P&L management

Job description

Quality Brand Group LLC, a multi-store Dunkin' franchisee, seeks a Restaurant Manager to recruit and develop team members, drive guest satisfaction, and manage store P&L while ensuring quality service and cleanliness. You will lead operations to achieve sales and profitability goals in a fast-paced environment.

The role requires fluent English, prior supervisory experience in food service, and the ability to mentor shifts, uphold food safety, and coach staff to deliver a memorable guest