Restaurant Manager — Lead High-Volume Ops & Guest Experience

NextGen Hospitality Solutions; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Medical, dental & vision

401(k) retirement plan

Paid time off

Career advancement

Dynamic culture

Job summary

NextGen Hospitality Solutions is seeking a Restaurant Manager to lead a fast-paced, full-service operation. You will oversee daily workflows, drive profitability, and mentor a diverse team to deliver exceptional guest experiences.

This role requires 3+ years of high-volume restaurant leadership, strong P&L management, and ServSafe certification, with a focus on building engaged teams and maintaining top-quality service.

Qualifications

• 3+ years managing full-service restaurants in high-volume settings.
• Proven P&L management experience.
• ServSafe or equivalent food safety certification required.
• Strong communication skills with guests and staff.
• Track record of building engaged, accountable teams.

Responsibilities

• Oversee daily operations, staffing, and restaurant workflow.
• Manage P&L, costs, and revenue goals.
• Hire, train, and develop management and service teams.
• Ensure food safety and health code compliance.
• Create exceptional guest experiences and handle guest relations.

Skills

P&L management

Staff leadership

Operations management

Communication skills

Hospitality mindset

Education

ServSafe certification

Job description

NextGen Hospitality Solutions is seeking a Restaurant Manager to lead a fast-paced, full-service operation. You will oversee daily workflows, drive profitability, and mentor a diverse team to deliver exceptional guest experiences.

This role requires 3+ years of high-volume restaurant leadership, strong P&L management, and ServSafe certification, with a focus on building engaged teams and maintaining top-quality service.