Restaurant Manager: Lead High-Energy Teams

Portillo's Inc.; Sterling Heights (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Discretionary bonus

Technology reimbursement

Free shift meals

Educational benefits

Discounts and perks

Employee Assistance Program (EAP)

Health insurance options

Paid time off

401(k) with company match

Flexible Spending Accounts

Employee Stock Purchase Plan

Pet insurance

Critical illness coverage

Identity theft insurance

Job summary

Portillo’s Inc. in Sterling Heights, MI is seeking a Restaurant Manager to lead a high-performing team and deliver exceptional guest experiences in a fast-paced environment.

You will supervise shifts, manage scheduling, training, inventory, and budget considerations while upholding sanitation and safety standards. The role includes a discretionary bonus program and comprehensive benefits for eligible team members.

Qualifications

• Minimum of 1–3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of P&L and restaurant operations.
• Must pass required certified sanitation and responsible alcohol vending courses.
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests.
• High school diploma or equivalent.
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Leadership

Communication

Team management

English proficiency

High-volume experience

Scheduling/Planning

Education

High school diploma or equivalent

Job description

Portillo’s Inc. in Sterling Heights, MI is seeking a Restaurant Manager to lead a high-performing team and deliver exceptional guest experiences in a fast-paced environment.

You will supervise shifts, manage scheduling, training, inventory, and budget considerations while upholding sanitation and safety standards. The role includes a discretionary bonus program and comprehensive benefits for eligible team members.