Restaurant Manager: Lead High-Energy Team & Guest Service

Portillo's Inc.; Rockford (IL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Free shift meals

Educational benefits

Health insurance options (PPO)

401(k) with company match

Flexible Spending Accounts

Employee Stock Purchase Plan

Job summary

Portillo's in Rockford, IL is seeking a Restaurant Manager to lead a fast-paced team and deliver memorable guest experiences. You will manage shifts, coach staff, and oversee operations, ensuring food quality and safety compliance.

The role requires 1–3 years of management in a high-volume setting, strong leadership and communication, and availability for 50+ hour weeks including nights and weekends. Salary falls within the listed range with a comprehensive benefits package.

Qualifications

• Must have at least 1–3 years in restaurant management in a high-volume setting.
• Aptitude for leading, coaching and driving excellence.
• Understanding of P&L and restaurant operations.
• Must pass sanitation and responsible alcohol vending courses.
• Excellent communication with team, managers and guests.

Responsibilities

• Model standards and run shifts to create memorable guest experiences.
• Motivate and manage team members to deliver hospitality.
• Lead and coach to achieve excellence and accountability.
• Foster engagement through recognition and clear communication.
• Ensure sanitation, safety and food quality compliance.
• Train staff on restaurant operations.

Skills

Leadership

Communication

Operations knowledge

P&L understanding

Education

High school diploma or equivalent

Tools

Sanitation certification

Alcohol service training

Job description

Portillo's in Rockford, IL is seeking a Restaurant Manager to lead a fast-paced team and deliver memorable guest experiences. You will manage shifts, coach staff, and oversee operations, ensuring food quality and safety compliance.

The role requires 1–3 years of management in a high-volume setting, strong leadership and communication, and availability for 50+ hour weeks including nights and weekends. Salary falls within the listed range with a comprehensive benefits package.