Restaurant Manager: Lead High-Volume Team & Guest Experience

Portillo's Inc.; Plainfield (IL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Free shift meals

Educational benefits

Perks and discounts

Job summary

Portillo’s Inc. is seeking a Restaurant Manager in Illinois to lead a fast-paced team and deliver the high‑quality hospitality guests expect. You will manage shifts, coach staff, plan schedules, and ensure flawless operation from opening to closing while maintaining top service and food quality.

The role requires 1–3 years in restaurant management, strong communication skills, and a focus on teamwork. The position offers a competitive salary with a discretionary bonus and comprehensive benefits,

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred.
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
• Aptitude for leading, coaching, and driving excellence at every level; understanding of P&L and restaurant operations.
• Must pass required certified sanitation and responsible alcohol vending courses.
• Great communication skills; reading, speaking, and understanding English with team members, managers, and guests.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Leadership

Coaching

Communication

Team Management

English Proficiency

Education

High school diploma or equivalent

Job description

Portillo’s Inc. is seeking a Restaurant Manager in Illinois to lead a fast-paced team and deliver the high‑quality hospitality guests expect. You will manage shifts, coach staff, plan schedules, and ensure flawless operation from opening to closing while maintaining top service and food quality.

The role requires 1–3 years in restaurant management, strong communication skills, and a focus on teamwork. The position offers a competitive salary with a discretionary bonus and comprehensive benefits,