Restaurant Manager — Lead Fast-Paced Guest Experience

Portillo's Inc.; Tinley Park (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus

Tech reimbursement

Free shift meals

Educational benefits

Employee Assistance Program

Job summary

Portillo’s Inc. in Tinley Park, IL seeks a Restaurant Manager to lead a fast-paced team and deliver exceptional hospitality and dining experiences.

You will oversee shifts, staff coaching, scheduling, inventory decisions, and cash handling while ensuring safety and quality standards. A strong English communicator with P&L understanding is preferred, with 50+ hour weeks and weekend coverage expected.

Qualifications

• Minimum 1–3 years of restaurant management in a high-volume, fast-paced setting.
• Understanding of restaurant operations, scheduling, food quality and sanitation.
• Strong leadership, coaching and excellence-driving abilities.
• Knowledge of P&L and general restaurant operations.
• Ability to pass sanitation and responsible alcohol vending courses.
• Excellent communication in English with team, managers and guests.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Restaurant management

High-volume restaurant

Leadership

English communication

Education

High school diploma or equivalent

Job description

Portillo’s Inc. in Tinley Park, IL seeks a Restaurant Manager to lead a fast-paced team and deliver exceptional hospitality and dining experiences.

You will oversee shifts, staff coaching, scheduling, inventory decisions, and cash handling while ensuring safety and quality standards. A strong English communicator with P&L understanding is preferred, with 50+ hour weeks and weekend coverage expected.