Restaurant Manager - Lead High-Energy Guest Experience

Portillo's; Streamwood (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Perks and discounts

Employee Assistance Program (EAP)

Job summary

Portillo's in Streamwood, IL is seeking a Restaurant Manager to lead a high-energy team and deliver exceptional guest experiences. You will model standards, coach staff, manage schedules, inventories, and budget decisions to keep shifts running smoothly.

The role requires 1–3 years of management in a fast-paced restaurant, strong communication in English, and a commitment to sanitation, safety, and hospitality. Portillo's offers a competitive salary and a robust benefits package.

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of P & L and restaurant operations
• Must pass required certified sanitation and responsible alcohol vending courses
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Restaurant management

Restaurant operations

Recruiting

Scheduling

Food planning

Sanitation

Food quality

Security

Leadership

P&L

Sanitation certification

Alcohol licensing

Communication

English proficiency

Hours flexibility

Education

High school diploma or equivalent

Job description

Portillo's in Streamwood, IL is seeking a Restaurant Manager to lead a high-energy team and deliver exceptional guest experiences. You will model standards, coach staff, manage schedules, inventories, and budget decisions to keep shifts running smoothly.

The role requires 1–3 years of management in a fast-paced restaurant, strong communication in English, and a commitment to sanitation, safety, and hospitality. Portillo's offers a competitive salary and a robust benefits package.