Restaurant Manager — Lead Guest-Focused Team

Shake Shack; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Medical, Dental, Vision insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack is hiring a Restaurant Manager in the United States to oversee daily operations and ensure outstanding guest experiences. You will train staff, drive hospitality standards, and lead the team with coaching and excellence.

The role also involves promoting the brand locally through events and community engagement while upholding sanitation and safety regulations. If you have a passion for service and a track record in high-volume settings, join us.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Hospitality

Food safety

Flexibility

Job description

Shake Shack is hiring a Restaurant Manager in the United States to oversee daily operations and ensure outstanding guest experiences. You will train staff, drive hospitality standards, and lead the team with coaching and excellence.

The role also involves promoting the brand locally through events and community engagement while upholding sanitation and safety regulations. If you have a passion for service and a track record in high-volume settings, join us.