Restaurant Manager

Klawrestaurant; Miami (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead a passionate team of food and beverage professionals. In this pivotal role, you will oversee daily operations, ensuring exceptional service and high-quality offerings. Your leadership will drive sales and enhance guest experiences while maintaining profitability and operational standards. With a focus on staff development and adherence to food safety protocols, this position is perfect for someone with a strong managerial background and a passion for the hospitality industry. Join us in creating memorable dining experiences!

Qualifications

• Minimum of 2 years management experience in a restaurant setting.
• Knowledge of food planning, preparation, and sanitation.

Responsibilities

• Manage daily restaurant operations and staff performance.
• Ensure food and beverage quality and guest satisfaction.
• Control inventory and labor costs effectively.

Skills

Management Experience

Customer Service

Food Safety Knowledge

MS Office

Team Leadership

Communication Skills

Education

2 Years Management Experience

Food Planning and Preparation

Tools

Restaurant 365

Job description

The Restaurant Manager is responsible for leading a team of F&B professionals to deliver high-quality food and beverages, ensuring food safety and sanitation, and maintaining profitability. This role involves managing daily restaurant operations, including employee selection, development, and performance management. The manager aims to enhance top-line sales and guest experience through a superior team and service. Responsibilities also include overseeing inventory and supplies, optimizing profits, and ensuring guest satisfaction. Additionally, the manager supports maintaining quality standards across all job aspects.

Description

Report to: General Manager

FLSA Status: Non-Exempt

Schedule: Based on Business Needs

Key Responsibilities:

1. Manage and operate the bar and floor, coaching and developing staff by example.
2. Ensure consistent preparation and service of food and beverage according to recipes and brand standards.
3. Assist with employment decisions, including interviewing, hiring, evaluating, and disciplining staff.
4. Provide orientation and oversee training for new employees.
5. Fill in as needed based on business fluctuations.
6. Prepare and organize all required paperwork, reports, and schedules.
7. Maintain equipment through inspections and preventative maintenance.
8. Ensure timely employee performance appraisals and adherence to policies.
9. Coordinate food, beverage, and labor costs, maintaining operational standards.
10. Schedule staff to meet business demands while controlling labor costs.
11. Administer corrective actions fairly and promptly for policy violations.
12. Train staff in safe operation of equipment and sanitation practices.
13. Maintain cleanliness and sanitation schedules.
14. Monitor food storage and temperature controls.
15. Manage departmental performance, communication, and sales promotions.
16. Ensure proper setup, cleanliness, and readiness of the restaurant for service.
17. Adhere to budgets, control costs, and manage supplier relationships.
18. Complete administrative documentation accurately.
19. Understand and communicate brand standards to the team.
20. Create and implement sales initiatives and staff incentives with GM approval.
21. Maintain cleanliness of dining areas and service materials.
22. Remain focused and organized during shifts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education and/or Experience:

• Minimum of 2 years management experience.
• At least 1 month in a similar role.
• Knowledge of MS Office, preferably Restaurant 365.
• Proficient in food planning, preparation, purchasing, sanitation, security, policies, personnel management, recordkeeping, and reporting.

Physical Abilities:

• Able to reach, bend, stoop, and lift up to 50 pounds.
• Stand, walk, and work for long periods (up to 10 hours).
• Visual acuity for close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Interpersonal Skills:

• Maintain confidentiality, listen actively, control emotions, and be receptive to ideas.

Leadership Skills:

• Exhibit critical thinking, motivation, initiative, flexibility, and team motivation.

Customer Service Skills:

• Provide excellent guest service, deal effectively with contacts, and maintain professionalism.

Communication Skills:

• Read, speak, and interpret documents clearly; respond effectively; write clearly; interpret written info.

Organizational Skills:

• Follow policies, complete tasks timely, support organizational goals, and manage multiple activities efficiently.

Professionalism and Dependability:

• React tactfully under pressure, treat others respectfully, accept responsibility, and follow through on commitments.