Restaurant Leader & Team Coach

Shake Shack; Novi (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay and bonuses

Meal discounts

401k with company match

Paid time off

Paid parental leave

Pre-tax commuter benefits

Flexible spending accounts

Development and growth opportunities

Medical, dental, and vision insurance

Exclusive corporate discounts

Job summary

Shake Shack in Novi, MI is seeking a Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will oversee team performance, train staff, and implement standards that reflect our service-first culture.

You’ll collaborate with peers to drive hospitality excellence, manage scheduling and resources, and ensure compliance with health and safety codes while promoting the brand in the local community.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Operations Knowledge

People Management

Food Safety

Budgeting & Finance

Leadership

Flexible Hours

Job description

Shake Shack in Novi, MI is seeking a Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will oversee team performance, train staff, and implement standards that reflect our service-first culture.

You’ll collaborate with peers to drive hospitality excellence, manage scheduling and resources, and ensure compliance with health and safety codes while promoting the brand in the local community.