People-First Restaurant Leader & Team Coach

Shake Shack; Sterling Heights (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Meal Discounts

Medical, Dental, Vision Insurance

Life and Disability Insurance

401k Plan with Company Match

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending Accounts

Development and Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager in Sterling Heights, MI to lead daily operations, ensuring exceptional guest experiences and adherence to our hospitality standards.

You will train and coach team members, manage budgets, and promote the Shack brand locally through events, while maintaining strict sanitation and safety compliance. This role offers growth within a fast-paced, people-first culture.

Qualifications

• 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Staff training

Leadership

Financial acumen

Food safety

Flexible hours

Job description

Shake Shack is seeking a Restaurant Manager in Sterling Heights, MI to lead daily operations, ensuring exceptional guest experiences and adherence to our hospitality standards.

You will train and coach team members, manage budgets, and promote the Shack brand locally through events, while maintaining strict sanitation and safety compliance. This role offers growth within a fast-paced, people-first culture.