Guest Experience Lead — Restaurant Team Member

Shake Shack; Novi (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance &amp

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off/Sick Time

Employer Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts

Shake Shack Meal Discounts

Eligibility criteria applies

Job summary

Shake Shack in Novi, MI is hiring for a Crew member to deliver hospitality and join a fast-paced team. You will prepare and assemble food orders according to Shake Shack's standards and rotate through stations.

This role requires a flexible schedule, including evenings and weekends, with an hourly rate of $15 plus tips. Training is provided to help you grow within a supportive, inclusive environment.

Qualifications

• Ability to learn quickly in fast-paced, high-volume environment.
• Adaptability to various roles within the restaurant.
• Consistently demonstrates integrity by doing the right thing and taking accountability.
• Flexible schedule availability, including evenings, weekends, and holidays.
• 16 years or older.

Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests.
• Prepare and assemble food orders according to Shake Shack's standards and recipes.
• Master all stations and rotate through them, keeping each day fresh and exciting.
• Follow all food safety and sanitation procedures to ensure the safety of guests and team members.
• Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement.

Skills

Fast-paced environment

Adaptability

Integrity

Flexible schedule

16+ years old

Job description

Shake Shack in Novi, MI is hiring for a Crew member to deliver hospitality and join a fast-paced team. You will prepare and assemble food orders according to Shake Shack's standards and rotate through stations.

This role requires a flexible schedule, including evenings and weekends, with an hourly rate of $15 plus tips. Training is provided to help you grow within a supportive, inclusive environment.