High-Volume Restaurant Manager & Team Coach

Shake Shack; Allen Park (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

Shake Shack in Michigan is seeking a Restaurant Manager to lead daily operations, ensuring guest satisfaction and adherence to brand standards. You will train staff, oversee performance, and foster a culture of hospitality in a high-volume setting.

This role requires strong leadership, financial acumen, and a commitment to sanitation and safety. Growth opportunities exist within our fast-growing hospitality brand and supportive team environment.

Qualifications

• 2-3 years of restaurant management in a high-volume, fast-paced setting
• Knowledge of restaurant operations including personnel management, food planning, purchasing, sanitation and health codes
• Aptitude for leading, coaching, and driving excellence
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Training & coaching

Customer service

Financial acumen

Tools

POS systems

Job description

Shake Shack in Michigan is seeking a Restaurant Manager to lead daily operations, ensuring guest satisfaction and adherence to brand standards. You will train staff, oversee performance, and foster a culture of hospitality in a high-volume setting.

This role requires strong leadership, financial acumen, and a commitment to sanitation and safety. Growth opportunities exist within our fast-growing hospitality brand and supportive team environment.