Restaurant Leader: Sales, Service & Profitability

Cici's Pizza-Top Slice LLC; Lynchburg (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cici's Pizza-Top Slice LLC in Lynchburg, VA seeks a Restaurant Manager to lead daily operations, drive guest satisfaction, and oversee cash handling, inventory, and marketing initiatives. You will supervise openings, lunches, dinners, and closings while modelling Cicis Guest Promise and maintaining high service standards.

The role demands strong communication, conflict resolution, and a positive attitude; requires a High School diploma, 1–2 years in related roles, SERV Safe preferred, background

Qualifications

• Minimally a high school diploma or equivalent
• 1–2 years in related position preferred
• SERV Safe certification preferred
• Background check required
• Valid driver’s license and reliable transportation
• Ability to travel between multiple restaurants
• Basic MS Word and Excel knowledge

Responsibilities

• Provide Leadership by creating excitement, enthusiasm, a positive attitude and commitment to company objectives; model Cicis Guest Promise
• Work Open, Lunch, Dinner and Closing Shifts as needed and supervise operations
• Build sales and manage restaurant profitability
• Recruit, hire, develop Team Members, Shift Leaders, and Assistant Managers
• Maintain GER compliance with a passing score of 70% or higher
• Ensure cash handling procedures including daily bank deposits
• Manage inventory levels and weekly orders; ensure equipment is well maintained
• Uphold restaurant cleanliness standards per cleaning checklists
• Coordinate HR paperwork with GM and HR; ensure timely submissions
• Ensure weekly schedules are completed for review by Area Coach
• Execute disciplinary actions with Area Coach and HR as needed
• Complete weekly administrative duties and submit to Support Center
• Engage in Local Restaurant Marketing and attend scheduled meetings

Skills

Leadership

Customer service

Communication

Team building

Bilingual (bonus)

POS knowledge

Education

High School diploma or equivalent

SERV Safe certification preferred

Background check

Valid driver’s license

Tools

POS system

Job description

Cici's Pizza-Top Slice LLC in Lynchburg, VA seeks a Restaurant Manager to lead daily operations, drive guest satisfaction, and oversee cash handling, inventory, and marketing initiatives. You will supervise openings, lunches, dinners, and closings while modelling Cicis Guest Promise and maintaining high service standards.

The role demands strong communication, conflict resolution, and a positive attitude; requires a High School diploma, 1–2 years in related roles, SERV Safe preferred, background