Restaurant Leader: Guest Experience & Profitability

Baskin-Robbins; Norwich (CT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Aggressive starting salaries

Quarterly Bonus

Paid PTO

401k with 4% match

Medical, Dental, Vision insurance

Life Insurance

Job summary

Baskin-Robbins in Norwich, CT seeks a Restaurant Manager to lead daily operations, coach team members, and ensure top-notch guest experiences. You will uphold brand standards, manage inventory, and drive profitability in a single-restaurant setting.

The role requires strong leadership, English fluency, and comfort with basic computer and financial tasks. Experience in retail or hospitality is preferred and a college degree is a plus.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills and arithmetic.
• Leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings and training sessions.
• Ensure brand standards, recipes and systems are followed.
• Drive guest satisfaction and monitor feedback.
• Manage costs and inventory.
• Oversee weekly labor schedules and staffing.

Skills

Fluent English

Leadership

Basic computer skills

Financial management

Team training

Education

College degree preferred

Tools

POS systems

Job description

Baskin-Robbins in Norwich, CT seeks a Restaurant Manager to lead daily operations, coach team members, and ensure top-notch guest experiences. You will uphold brand standards, manage inventory, and drive profitability in a single-restaurant setting.

The role requires strong leadership, English fluency, and comfort with basic computer and financial tasks. Experience in retail or hospitality is preferred and a college degree is a plus.