Restaurant Manager — Lead Team, Elevate Guest Experience

Baskin-Robbins; Portland (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Baskin-Robbins, a Dunkin' franchisee, seeks a Restaurant Manager to lead a team, deliver great guest experiences, and ensure operational excellence and profitability.

Responsibilities include team training, staffing, cost control, inventory, safety, and maintaining brand standards; required are English fluency, basic math and computer skills, and prior leadership in retail or hospitality; college degree preferred.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College degree preferred.

Responsibilities

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings and deliver training to staff.
• Ensure brand standards, recipes and systems are executed.
• Maintain guest-focused culture and drive customer satisfaction.
• Plan and monitor labor, inventory and safety compliance.
• Control costs to maximize profitability.
• Recruit, hire, and develop restaurant team members.

Skills

Strong analytical skills

Time management

Problem solving

Guest focused

Motivating others

Team leadership

Education

Fluent in spoken and written English

Basic computer skills

Basic math and financial management

Previous leadership experience in retail, restaurant or hospitality

College Degree preferred

Job description

Baskin-Robbins, a Dunkin' franchisee, seeks a Restaurant Manager to lead a team, deliver great guest experiences, and ensure operational excellence and profitability.

Responsibilities include team training, staffing, cost control, inventory, safety, and maintaining brand standards; required are English fluency, basic math and computer skills, and prior leadership in retail or hospitality; college degree preferred.