Restaurant Leader: Guest Experience & Profitability

Baskin-Robbins; Boca Raton (FL); On-site; USD 52,000 - 66,000; Full time

Job summary

Baskin-Robbins in Boca Raton, FL is seeking a proactive Restaurant Manager to lead a small team, deliver exceptional guest experiences, and ensure smooth daily operations in accordance with brand standards and franchisee policies.

You will recruit, train, and develop staff, monitor performance, control costs, handle cash, and maintain food safety and sanitation. The ideal candidate has prior leadership in hospitality, basic financial management skills, and fluent English.

Qualifications

• Basic computer skills and fluency in English.
• Basic math and financial management abilities.
• Previous leadership experience in retail, restaurant or hospitality.
• College degree preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Lead team meetings and deliver training.
• Ensure brand standards, recipes and systems are executed.
• Create guest-focused culture and respond to feedback.
• Manage inventory, labor schedules, and vendor orders.
• Maintain safety, food safety, sanitation and compliance.
• Control costs to maximize profitability.
• Recruit, hire, onboard and develop restaurant team members.
• Coach team to drive sales and guest satisfaction.

Skills

Leadership

Team management

Customer service

Financial literacy

English fluency

Education

College degree

Job description

Baskin-Robbins in Boca Raton, FL is seeking a proactive Restaurant Manager to lead a small team, deliver exceptional guest experiences, and ensure smooth daily operations in accordance with brand standards and franchisee policies.

You will recruit, train, and develop staff, monitor performance, control costs, handle cash, and maintain food safety and sanitation. The ideal candidate has prior leadership in hospitality, basic financial management skills, and fluent English.