Restaurant Leader: Elevate Operations & Guest Experience

Freddy’s Frozen Custard & Steakburgers; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an Associate Partner to support daily restaurant operations with a focus on hospitality, efficiency, and team leadership. You will drive sales, uphold Freddy’s standards, and coach staff across shifts to maintain consistent guest experiences.

The role requires strong communication, dependable scheduling, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proven leadership and staff development abilities.
• Experience managing restaurant operations and guest service.
• Strong written and verbal communication skills.
• Ability to plan and prioritize tasks in a fast-paced environment.
• Demonstrated focus on hospitality, quality, and cleanliness.
• Willingness to work mornings, evenings, weekends, and holidays.
• Familiarity with common store operating systems and desktop software.

Responsibilities

• Lead daily operations to meet Freddy’s hospitality standards.
• Motivate and coach team members to deliver guest-focused service.
• Manage staffing and scheduling to optimize labor costs.
• Oversee training programs and ensure compliance with procedures.
• Monitor food costs, inventory, and equipment maintenance.
• Communicate with leadership to drive sales and operational improvements.
• Handle guest issues promptly with a focus on resolution.

Skills

Leadership

Restaurant management

Communication

Time management

Guest-focused culture

Flexible schedule

Restaurant tech systems

Job description

Freddy’s Frozen Custard & Steakburgers is seeking an Associate Partner to support daily restaurant operations with a focus on hospitality, efficiency, and team leadership. You will drive sales, uphold Freddy’s standards, and coach staff across shifts to maintain consistent guest experiences.

The role requires strong communication, dependable scheduling, and the ability to manage multiple priorities in a fast-paced environment.