Restaurant Team Lead — Hospitality & Operations

Freddy’s Frozen Custard & Steakburgers; Mission (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Paid Float Holidays

Benefits

Advancement opportunities

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking experienced supervisors to support management in daily restaurant operations, lead and motivate the team, and meet operational expectations. This full-time role offers benefits, competitive pay based on experience, paid time off, and float holidays with opportunities for advancement.

The position requires flexibility to work various shifts and the ability to maintain Freddy’s hospitality, quality and cleanliness standards while delivering

Qualifications

• Experience supervising a team in a restaurant setting.
• Strong communication and guest service skills.
• Ability to work a flexible schedule and take initiative.

Responsibilities

• Supervise the floor during meal periods to ensure Freddy's standards of Hospitality, Quality, and Cleanliness are being followed.
• Correct operational mistakes with a goal of satisfying the guest.
• Provide motivational support to team members.
• Assist with management of team schedules.
• Exhibit leadership through a supportive presence during shifts.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors.
• Complete schedule inventories and stock and requisition necessary supplies.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model.
• Follow all company, safety and security policies and procedures; report any maintenance problems, safety hazards, or injuries.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Ensure a hospitality focused culture.
• Support strategies to ensure operational progress, sales growth and employee retention.
• Other responsibilities as assigned

Skills

Leadership

Initiative

Communication

Problem solving

Restaurant experience

Customer service

Flexible schedule

POS systems

Tools

Restaurant operating systems

Learning systems

Desktop software

Job description

Freddy’s Frozen Custard & Steakburgers is seeking experienced supervisors to support management in daily restaurant operations, lead and motivate the team, and meet operational expectations. This full-time role offers benefits, competitive pay based on experience, paid time off, and float holidays with opportunities for advancement.

The position requires flexibility to work various shifts and the ability to maintain Freddy’s hospitality, quality and cleanliness standards while delivering