Restaurant Lead: Guest Experience & Team Growth

Baskin-Robbins; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Baskin-Robbins in Decatur, GA is seeking an Assistant Manager to support the Restaurant Manager in leading a team and delivering great guest experiences.

You will supervise crew, assist with scheduling, training, and inventory, ensure brand standards, and help drive profitable operations while maintaining a welcoming environment.

This role requires at least 18 years old, a high school diploma or equivalent, and strong communication skills.

Qualifications

• Ability to clearly express oneself verbally and in writing (English).
• Math and financial awareness for cost control and basic reporting.
• Experience in restaurant, retail, or supervisory roles.

Responsibilities

• Team Environment – foster respect, coach and train crew, recruit and develop staff, hold members accountable.
• Operations Excellence for Guest Satisfaction – prioritize guest needs, uphold brand standards, ensure cleanliness and timely service, complete ServSafe certification where applicable.
• Profitability – drive sales through executing standards, manage labor and food costs, ensure safety and security, implement action plans to meet goals.

Skills

Team leadership

Guest service

Communication

English proficiency

Retail/supervisory experience

Education

High school diploma or equivalent

Job description

Baskin-Robbins in Decatur, GA is seeking an Assistant Manager to support the Restaurant Manager in leading a team and delivering great guest experiences.

You will supervise crew, assist with scheduling, training, and inventory, ensure brand standards, and help drive profitable operations while maintaining a welcoming environment.

This role requires at least 18 years old, a high school diploma or equivalent, and strong communication skills.