Assistant Restaurant Manager - Lead, Train & Delight Guests

Baskin-Robbins; New Jersey; On-site; USD 42,000 - 54,000; Full time

Job summary

Baskin-Robbins is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. This role covers floor operations, training, and ensuring brand standards are met to deliver great guest experiences.

The candidate should have leadership experience in retail or hospitality, be fluent in English, and capable of managing basic finances and staff schedules as part of a fast-paced team environment.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings, along with Restaurant Manager.
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.

Skills

Leadership

Guest service

Team management

Analytical thinking

Job description

Baskin-Robbins is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. This role covers floor operations, training, and ensuring brand standards are met to deliver great guest experiences.

The candidate should have leadership experience in retail or hospitality, be fluent in English, and capable of managing basic finances and staff schedules as part of a fast-paced team environment.