Restaurant Team Lead - Guest Experience & Growth

Baskin-Robbins; Tennessee; On-site; USD 36,000 - 48,000; Full time

Job summary

Baskin-Robbins is seeking an Assistant Manager to support daily restaurant operations and lead a small team toward delivering great guest experiences. You will help supervise staff, uphold brand standards, and assist in driving top-line sales while controlling costs.

The role requires strong communication, reliability, and a proactive approach to coaching and developing crew members. This position is full-time and on-site, with opportunities for growth within the franchise network.

Qualifications

• Must be able to communicate clearly in English.
• Experience in restaurant/retail supervisory role preferred.
• Age 18+ and high school diploma.

Responsibilities

• Support Restaurant Manager in daily operations.
• Promote guest satisfaction and brand standards.
• Manage labor and costs with focus on profitability.
• Ensure training and safety standards are met.

Skills

English communication

Math & finance

Supervisory experience

Education

High school diploma

Job description

Baskin-Robbins is seeking an Assistant Manager to support daily restaurant operations and lead a small team toward delivering great guest experiences. You will help supervise staff, uphold brand standards, and assist in driving top-line sales while controlling costs.

The role requires strong communication, reliability, and a proactive approach to coaching and developing crew members. This position is full-time and on-site, with opportunities for growth within the franchise network.