Restaurant Manager: Lead Team & Guest Experience

Baskin-Robbins; Lawrenceville (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Baskin-Robbins is seeking a Restaurant Manager to lead a on-site team, ensuring guest satisfaction and profitable top-line results. This role requires hands-on leadership, hiring and training staff, and maintaining daily restaurant operations in accordance with brand standards.

Strong communication and leadership are essential; candidates should be 18+ with a high school diploma. ServSafe training is preferred and the role emphasizes teamwork, safety, and customer service excellence.

Qualifications

• Clear verbal and written communication in English.
• Math and financial management skills.
• Restaurant, retail, or supervisory experience.
• Must be at least 18 years old.
• High school diploma or equivalent.

Responsibilities

• Lead a team environment by coaching, hiring, training and developing staff to meet guest and business needs.
• Ensure guest satisfaction by upholding brand standards and ServSafe training where applicable.
• Drive sales and profitability by executing restaurant standards, controlling labor and food costs, and maintaining cleanliness and safety.

Skills

English

Math & financial mgmt

Restaurant/retail supervisory

Age 18+

Education

High school diploma or equivalent

Job description

Baskin-Robbins is seeking a Restaurant Manager to lead a on-site team, ensuring guest satisfaction and profitable top-line results. This role requires hands-on leadership, hiring and training staff, and maintaining daily restaurant operations in accordance with brand standards.

Strong communication and leadership are essential; candidates should be 18+ with a high school diploma. ServSafe training is preferred and the role emphasizes teamwork, safety, and customer service excellence.