Restaurant IT Troubleshooter - Entry Level & Travel

McDonald's; Seymour (IN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance benefits

Tuition reimbursement and/or教育alassist

Zusammenfassung

Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations in Southern Indiana. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation.

No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided.

Qualifikationen

• No prior IT experience or formal degree required.
• Interest in technology, willingness to learn, and attention to detail.
• Dependability, clear communication, and ability to follow procedures.
• Willingness to travel between restaurant locations with a valid driver’s license.
• Ability to perform routine hands-on equipment tasks safely in a restaurant environment.

Aufgaben

• Assist with troubleshooting POS, KVS, printers, scanners, PEDs, controllers, and peripherals.
• Respond to technical issues in drive-thru, front counter, kitchen, customer areas, and managers’ offices.
• Identify equipment accurately, explain problems clearly, and escalate issues that require advanced or authorized support.
• Help install, label, test, and replace approved computers, pre-imaged registers, KVS/ORB controllers, payment devices, printers, cables, scanners, bump bars, and related equipment.
• Verify proper operation after a repair or replacement and keep work areas organized.
• Learn basic connectivity troubleshooting, cable management, and equipment identification.

Kenntnisse

Interest in technology

Willingness to learn

Attention to detail

Clear communication

Dependability

Tools

Windows OS

Jobbeschreibung

Stieglitz Family McDonald’s is seeking a dependable, motivated individual to help support the technology used across our restaurant locations in Southern Indiana. This entry-level, franchise-wide position assists with installation, troubleshooting, equipment replacement, maintenance, and documentation.

No previous IT experience, degree, or technical certification is required; practical on-the-job training and guidance will be provided.