Restaurant IT Technician: Keep Our Tech Running Smoothly

Burger King; Youngstown (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

Burger King Corporation is seeking a hands-on IT Technician to join our team and keep restaurant technology running smoothly. You will provide support to restaurants and office locations, install and troubleshoot hardware and software, and assist with POS systems and network connectivity.

The ideal candidate has experience in IT support or helpdesk, solid Windows and hardware knowledge, and a proactive, customer‑focused mindset.

Qualifications

• Experience in an IT Technician/Support/Helpdesk role.
• Knowledge of Windows OS and hardware.
• Understanding of LAN/WAN and Wi‑Fi.
• Willingness to travel between restaurant locations.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printers and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve technical problems.

Skills

Windows OS

Computer hardware

Networking

POS systems

Communication

Problem-solving

Tools

POS software

Job description

Burger King Corporation is seeking a hands-on IT Technician to join our team and keep restaurant technology running smoothly. You will provide support to restaurants and office locations, install and troubleshoot hardware and software, and assist with POS systems and network connectivity.

The ideal candidate has experience in IT support or helpdesk, solid Windows and hardware knowledge, and a proactive, customer‑focused mindset.