Restaurant IT Technician — Keep Our Tech Running Smoothly

Burger King

Greenville (OH)

On-site

USD 45,000 - 65,000

Full time

6 days ago
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Job summary

Burger King Corporation is hiring an IT Technician to join our team and keep restaurant technology running smoothly. You will provide on-site technical support for restaurants and offices, installing and maintaining hardware and software, and assisting with POS systems and payment terminals.

You will troubleshoot network, Wi-Fi, printers, and digital signage, coordinate with internal IT teams and external providers, and travel between locations as needed to resolve issues quickly and keep

Qualifications

  • Experience in an IT Technician, IT Support or Helpdesk role.
  • Good knowledge of Windows operating systems and computer hardware.
  • Understanding of networking, LAN, WAN and Wi‑Fi technologies.
  • Experience troubleshooting POS systems would be an advantage.
  • Strong communication and problem-solving skills.
  • A proactive approach and ability to work independently.
  • Willingness to travel between restaurant locations as needed.
  • A passion for technology and delivering excellent customer service.

Responsibilities

  • Provide technical support to Burger King restaurants and office locations.
  • Install, maintain and troubleshoot computer hardware and software.
  • Support restaurant POS (Point of Sale) systems and payment terminals.
  • Troubleshoot network, Wi‑Fi, printer and connectivity issues.
  • Maintain kitchen display systems, digital menu boards and other restaurant technology.
  • Respond to IT support requests and resolve technical issues promptly.
  • Assist with IT equipment installations, upgrades and maintenance.
  • Work with internal IT teams and external service providers to resolve technical problems.

Skills

IT support experience
Customer service skills
Communication skills
Problem-solving skills
Willingness to travel

Tools

Windows operating systems
Networking (LAN/WAN/Wi‑Fi)
POS system troubleshooting

Job description

Burger King Corporation is hiring an IT Technician to join our team and keep restaurant technology running smoothly. You will provide on-site technical support for restaurants and offices, installing and maintaining hardware and software, and assisting with POS systems and payment terminals.

You will troubleshoot network, Wi-Fi, printers, and digital signage, coordinate with internal IT teams and external providers, and travel between locations as needed to resolve issues quickly and keep

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