Restaurant IT & POS Systems Technician

McDonald's; Vienna (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Education through Archways to Oppor­t­

Medical, dental, and vision coverage

Short and Long-Term Disability, life,.

Gas and car maintenance allowance

Cellphone reimbursement or company pho

Paid vacation (when eligible)

401(k) – company contribution

Job summary

McDonald’s Operations Technology team is hiring an on-site OTP to maintain and repair restaurant technology across our locations. You will handle self-installs and OS upgrades, resolve POS issues, and support new technologies while ensuring reliable equipment performance.

Candidates must be 18+, have transportation, and be able to lift up to 50 pounds. Flexible, occasional weekend work and on-site/phone troubleshooting are required.

Qualifications

• Must be 18 to apply.
• Previous experience as a Restaurant OTP is required.
• Ability to lift up to 50 pounds.
• Flexible availability for late evenings or early mornings.
• Must be available to troubleshoot on-site or over the phone.
• Transportation absolutely required.
• Weekend work may be required occasionally.

Responsibilities

• Perform certain self-installs and OS upgrades.
• Troubleshoot POS technology issues.
• Provide resources, tools, & support as new technologies and initiatives are deployed.
• Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment.
• Ensure proper cable management.
• Effectively communicate technology issues, outcomes, needs, and costs weekly.
• Set up new hire accounts; reset passwords as necessary.

Job description

McDonald’s Operations Technology team is hiring an on-site OTP to maintain and repair restaurant technology across our locations. You will handle self-installs and OS upgrades, resolve POS issues, and support new technologies while ensuring reliable equipment performance.

Candidates must be 18+, have transportation, and be able to lift up to 50 pounds. Flexible, occasional weekend work and on-site/phone troubleshooting are required.