Restaurant GM - Multi-Store Ops Lead (Travel)

Yoshinoya America, Inc.; Carson (CA); On-site; USD 34,440 - 44,083; Full time

Job summary

Yoshinoya America, Inc. in Carson, CA is seeking a shift supervisor to oversee daily restaurant operations, including food prep, cashiering, and guest relations.

You will supervise crew, train staff, manage schedules, orders, and safety compliance while maintaining quality standards. The role requires at least 2 years of restaurant experience, strong English skills, and the ability to handle cash, reports, and customer interactions.

Qualifications

• Minimum 2 years restaurant experience, preferably in QSR or Fast Casual.
• Fluent in English (written and verbal).
• Ability to read and interpret documents such as safety policies and operating/maintenance instructions
• Prepare routine reports
• Speak effectively to customers
• Add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals
• Compute ratio, and percent to draw and interpret graphs
• Apply common sense understanding to carry out instructions provided in written, oral or diagram form
• Follow company procedures
• Interact with customers and coworkers

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while supervising and directing others.
• Serves as backup to team members and covers breaks as needed.
• Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
• Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback, including recognition and positive reinforcement.
• Conducts performance reviews with the District Manager.
• Performance manage and issues disciplinary notices to employees, as necessary.
• Ensures all food and supplies are properly ordered, places the store order and are quickly put away and rotated based upon FIFO (first in/first out) method.
• Conducts weekly and monthly inventory.
• Effectively handles crew schedules and manages labor costs based upon business need and crew availability.
• Ensures all cash handling and procedures are consistently enforced.
• Ensures the restaurant is clean and that all machinery is properly functioning.
• Places work orders for service/repair of machinery.
• Ensures a safe work environment by reviewing and enforcing safety policies and holding monthly safety meetings.
• Recruits, interviews, and trains new crewmembers.
• Communicates effectively with crewmembers, District Manager, and the corporate office.
• Attends quarterly meetings at the corporate office.
• Attends meetings with the District Manager.
• Travels to the bank to obtain change for cashiers, as needed.
• May travel to other stores.

Skills

Restaurant experience

Fluent English

Customer service

Cash handling

Staff supervision

Education

High School diploma

Job description

Yoshinoya America, Inc. in Carson, CA is seeking a shift supervisor to oversee daily restaurant operations, including food prep, cashiering, and guest relations.

You will supervise crew, train staff, manage schedules, orders, and safety compliance while maintaining quality standards. The role requires at least 2 years of restaurant experience, strong English skills, and the ability to handle cash, reports, and customer interactions.