Restaurant GM: Lead Teams & Drive Service Excellence

Wendy's of Western Virginia; Bedford (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Wages

Free Meals

Quarterly Incentive Bonuses

Voluntary Group Health/Life/Dental

401(K) Retirement Plans

Vacation Pay

Extensive Training Programs

Job summary

Wendys of Western Virginia is seeking a General Manager to lead staff and daily operations at one of our Roanoke or Lynchburg locations. You will drive guest satisfaction, manage cash and inventory, and coach team members to perform at peak levels.

This role rewards hands-on leadership, reliability, and a commitment to service excellence in a fast-paced, family-friendly environment with flexible schedules.

Qualifications

• Restaurant/Retail experience (Experienced in serving customers).
• College degree or 3 - 4 years line operations experience in the restaurant industry.
• Ability to work flexible schedules that may include late nights (Most Drive-Thrus open till Midnight).
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
• The General Manager must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment.
• Properly controlling and monitoring your stores cash, inventory, and equipment will be a cornerstone to your success!
• Manager, empower and assist your team in achieving organizational goals that support our collective goal of "Service Excellence for every customer that we serve."
• Set the standard of Continuous Improvement of Quality, Service and Cleanliness on all dayparts with your team, including monitoring the quality of food being served to our customers!
• The ability to perform HR duties for your employees in a way that maximizes employee engagement and retention.
• The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels.
• Complete all required Administrative duties
• Provide A+ training for every employee through our established systems.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards

Skills

Customer Service

Communication

Leadership

Team Building

Education

College degree

Restaurant ops experience

Job description

Wendys of Western Virginia is seeking a General Manager to lead staff and daily operations at one of our Roanoke or Lynchburg locations. You will drive guest satisfaction, manage cash and inventory, and coach team members to perform at peak levels.

This role rewards hands-on leadership, reliability, and a commitment to service excellence in a fast-paced, family-friendly environment with flexible schedules.