Restaurant General Manager - Lead Ops & Guest Experience

Baskin-Robbins; Elwood (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

2 weeks PTO

Employee meals

Monthly bonus

Medical and dental insurance

AFLAC

Cell phone reimbursement

Job summary

Baskin-Robbins is seeking a General Manager for the Elwood, NY area. The role oversees recruitment, development, and daily operations to ensure quality service and cleanliness.

Strong leadership and a focus on guest satisfaction are essential, with experience in food service required and Serve Safe certification a plus. The GM will work to achieve sales goals, manage costs, and drive continuous improvement in store operations, while leading and coaching a team to deliver exceptional guest

Qualifications

• Experience in the food service industry is required.
• Food Safety, Serve Safe Certification is a plus.

Responsibilities

• Leading operational excellence.
• Keen focus on 100% guest satisfaction.
• Understanding the importance of training and development of team members.
• Achieving financial goals such as sales projections and controllable costs.
• Utilizing effective communication and coaching skills.

Skills

Food service experience

Food Safety

Serve Safe Certification

Leadership

Job description

Baskin-Robbins is seeking a General Manager for the Elwood, NY area. The role oversees recruitment, development, and daily operations to ensure quality service and cleanliness.

Strong leadership and a focus on guest satisfaction are essential, with experience in food service required and Serve Safe certification a plus. The GM will work to achieve sales goals, manage costs, and drive continuous improvement in store operations, while leading and coaching a team to deliver exceptional guest