Restaurant GM - Lead Operations & Guest Experience

Fulenwider Group; Tega Cay (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Fulenwider Enterprises (KFC/Taco Bell) in Tega Cay, SC is seeking a Restaurant General Manager to direct daily restaurant operations, ensure quality standards, and drive guest satisfaction. You will oversee product preparation, inventory, staffing, and financial accountability while maintaining a safe, welcoming work environment.

The ideal candidate has strong guest service focus, communication skills, and team-building ability, with experience supervising staff and managing profit & loss.

Qualifications

• High school diploma or GED required
• College or university degree preferred

Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally interacting with guests during peak hours and ensuring menu items are always available.
• Participates in guest service and guest relations, monitors employee appearance and courtesy, and supports company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs, ordering supplies, maintaining inventory, and planning weekly staff schedules.
• Maintains productivity through effective recruiting, training, and motivation of hourly employees.
• Ensures safety and compliance, performs routine equipment checks, and submits required reports with proper cash controls.
• Recruits, interviews, and manages hiring, discipline, and performance of hourly staff, fostering a safe work environment.

Skills

Guest service

Communication

Team building

Business math

Computer literacy

High school diploma

Education

High School Diploma or GED

College degree preferred

Job description

Fulenwider Enterprises (KFC/Taco Bell) in Tega Cay, SC is seeking a Restaurant General Manager to direct daily restaurant operations, ensure quality standards, and drive guest satisfaction. You will oversee product preparation, inventory, staffing, and financial accountability while maintaining a safe, welcoming work environment.

The ideal candidate has strong guest service focus, communication skills, and team-building ability, with experience supervising staff and managing profit & loss.