Restaurant GM: Lead Guest Experience & Team Performance

Fulenwider Group; China Grove (NC); On-site; USD 52,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Employee meal program

Job summary

Fulenwider Enterprises (KFC/Taco Bell) in North Carolina is seeking a Restaurant General Manager to lead daily restaurant operations, ensure top quality service, and drive profitability. You will manage staff, schedules, inventory, and safety while delivering an exceptional guest experience across peak hours.

The role requires strong leadership, communication, and business math skills, with 1–4 years of supervisory experience in food or retail environments.

Qualifications

• Dedication to providing exceptional guest service.
• Strong communication and interpersonal skills.
• 1–4 years supervisory experience in food or retail with Profit & Loss responsibility.
• Basic business math and accounting skills.
• High school diploma or GED; college degree preferred.

Responsibilities

• Direct daily restaurant operations to meet standards and goals.
• Ensure quality, service, cleanliness, and hospitality.
• Lead guest service and guest relations; monitor staff appearance and selling techniques.
• Control labor and costs; manage inventory and supplies; plan weekly schedules.
• Recruit, interview, hire, train, and motivate hourly employees.
• Ensure safety policies and OSHA/local codes are met.
• Prepare reports and use cash control measures.

Skills

Guest service

Communication

Team building

Business math

PC literacy

Conflict resolution

Education

High School Diploma or GED

College degree preferred

Job description

Fulenwider Enterprises (KFC/Taco Bell) in North Carolina is seeking a Restaurant General Manager to lead daily restaurant operations, ensure top quality service, and drive profitability. You will manage staff, schedules, inventory, and safety while delivering an exceptional guest experience across peak hours.

The role requires strong leadership, communication, and business math skills, with 1–4 years of supervisory experience in food or retail environments.