Restaurant GM: Guest Experience & Operations Leader

Fulenwider Group; Concord (NC); On-site; USD 52,000 - 73,000; Full time

Job summary

Fulenwider Enterprises (KFC/Taco Bell) is hiring a Restaurant General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff in Concord, NC. Youll oversee budgeting, inventory, scheduling, training, and compliance with brand standards.

The role emphasizes leadership, financial accountability, and maintaining safety and hospitality across shifts in a fast-paced environment.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills and strong interpersonal abilities.
• Strong team-building capability and leadership.
• Basic business math and accounting skills.
• Basic PC literacy and familiarity with standard software.

Responsibilities

• Direct daily restaurant operations and ensure adherence to standards.
• Manage staffing, scheduling, and labor costs effectively.
• Oversee inventory, food preparation, and guest service quality.
• Recruit, train, and develop hourly managers and staff.
• Monitor safety, sanitation, and company policies.
• Prepare reports and support financial accountability.

Skills

Guest service focus

Communication skills

Team building

Math & accounting

PC literacy

Education

High School Diploma or GED

College degree preferred

Job description

Fulenwider Enterprises (KFC/Taco Bell) is hiring a Restaurant General Manager to lead daily restaurant operations, drive guest satisfaction, and manage staff in Concord, NC. Youll oversee budgeting, inventory, scheduling, training, and compliance with brand standards.

The role emphasizes leadership, financial accountability, and maintaining safety and hospitality across shifts in a fast-paced environment.